The memory doesn't work after I installed it, what should I do?
Please follow the steps below to troubleshoot your situation.
1. Please confirm your motherboard model and CPU model and tell customer service.
2. Please confirm whether the BIOS is updated to the latest version
3. Please confirm whether the memory can work properly when you only install 1 memory? If it does not work, please confirm whether it does not work properly in all card slots? After confirming all the above information, please contact customer service. This can save your time and allow engineers to give you a solution faster.
*Please contact the customer service of the channel where you purchased the product.